Frankston residents have given their city the tick of approval in Local Government Victoria’s annual Community Satisfaction Survey.

The 400 residents chosen at random for the 2016 survey rated Frankston 90 out of 100 for livability, down from 92 last year but up from 80 in 2012.

And they rated Frankston 58 for safety, continuing an upward trend from 52 in 2012.

Frankston City Council’s overall performance was rated 61 out of 100, compared with the state average of 59, while its overall direction was rated 57, well above the state average of 51. Community consultation and engagement remained consistent at 57, advocacy scored 56, making community decisions was rated 58 and sealed local roads scored 63 - all higher than the state average.

Mayor James Dooley said the most pleasing result from the survey was the council’s score of 71 for customer service; the state average was 69. “The results are welcome indicators of how the Frankston community perceives the work that council is doing across seven major areas. (They) are an important reminder that we must continue to improve council’s service to the residents and ratepayers.”

Cr Dooley said the council had been actively lobbying the state and federal governments for improvements to the city’s infrastructure, and this was delivering results for Frankston. “As a council, we very conscious that effective advocacy to improve our local infrastructure is vital for economic prosperity.”